Items are shipped from France within 7 business days of purchase. After your order is shipped you will be emailed a tracking number. Please note with international orders your purchase may be subject to customs fees, duties, or taxes that you will need to pay upon receiving your order. Signature confirmation upon delivery is required. We are not responsible for shipping delays, for items being lost in shipment, nor when items are delivered via tracking but item is not found by recipient.
If you chose the Standard Shipping method, use this website to track your parcel: https://www.laposte.fr/outils/track-a-parcel. La Poste (Colissimo) is the French national postal service, which means once the the parcel leaves the French borders, it’ll be handled by the national postal service of the destination country. Thenceforth, you will have to use the website of your national postal service to get more details on your parcel status. For example: USPS for the United States of America, Royal Mail for the United Kingdom, China Post for China…
If you chose the Express Shipping method, the website to track your parcel will stay the same from start to finish: https://www.ups.com. As a private international shipping service, UPS acts as the customs broker to clear packages through countries’ customs departments faster. Thereby, this method is subject to customs duties and taxes.
Returns, exchanges and refunds are not accepted. All items are final sale. Keep in mind that our pieces are pre-loved and vintage, not new. Part of the beauty and charm of vintage garments is that they have lived previous lives and have stories to tell. Natural signs of wear should be expected. Please appreciate these items for their character. Make sure to read item descriptions before placing an order. If you have any doubt about the size or color of a piece please contact us.
Please refer to our Terms for additional information.